Gene SmallwoodVP of Operations
Gene Smallwood delivers comprehensive support to Kisco Senior Living’s Signature community portfolio, with a keen focus on enhancing high-end customer service and resident experience to meet the needs of today’s discerning senior living customers.
Gene also plays a pivotal role in driving Signature community innovation and technology, fostering strategic partner relationships with industry-leading entities that align with Kisco’s values and Signature customer needs, and forward-thinking strategies aimed at maintaining Kisco’s position as a leader in delivering outstanding resident experiences and optimizing profitability.
Prior to joining Kisco, Gene held key leadership positions for more than 15 years within the luxury and lifestyle resort sector throughout the United States. He has enjoyed illustrious careers aligned with esteemed organizations such as Hyatt Hotels & Resorts, Kimpton Hotels & Restaurants, Loews Hotels, Two Roads Hospitality, Evolution Hospitality Management, Strategic Hotels & Resorts, and DiamondRock Hospitality Company.