Dear Residents, Families, and Associates of La Posada:
Over the past six months as we’ve introduced operational changes in response to the COVID-19 pandemic, we have worked hard to stay informed, to follow the science and to ensure that we stay aligned with state, local, and federal guidance. All our decisions have been influenced by a commitment to balance the safety of our residents and associates while balancing “quality of life” considerations. We have introduced testing, surpassing more than any state or federally “mandated” protocols. To date, we have spent nearly $500,000 on COVID-related expenses to provide our associate teams with the protection they need.
We have also incurred additional costs for extended sick time pay for some associates to ensure that we can keep everyone safe, associates and residents alike, without financial impact to affected associates. While we are all hoping for effective therapeutics and/or a vaccine to reduce the duration of this historic event, we continue to explore all viable options that can help ensure your safety while allowing some aspects of life to begin to approximate “normal.”
We recently discovered a laboratory that offers state-of-the-art PCR pooled saliva testing. This testing is approved by the CDC, meets all local/state/ federal requirements and is very simple to administer. A few drops of saliva placed in a tube can be tested with high-reliability to determine the presence of COVID-19. Kisco will be the only Senior Living operator that we are aware of to conduct this level of testing. La Posada intends to test all associates twice per week. We will be testing all residents once per week. We believe that this high frequency of testing will allow us to open our dining venues with reduced capacity, conduct more wellness activities, and better manage residents who leave our community without the need for them to shelter in place for a period upon their return. While mask wearing is still an important part of our “safe-at-home” protocols, this new testing protocol has the potential to more quickly and reliably enable the quality-of-life adjustments that we know you’ll find most welcome!
We hope you will be as excited about this ground-breaking program as we are. We know of no other Senior Living company conducting testing anywhere close to this level, and it is the frequency and scope of this testing protocol that will allow us to move cautiously into revised Dining and Wellness programs.
We anticipate testing will start the week of October 5. Every resident and associate will be provided with a separate letter later this week which will provide additional details and a schedule for them to complete their testing.
Thank you for all your support throughout this experience. We will continue to stay informed and our promise to you is that we will be fully transparent with everyone as COVID-19 cases appear. Please let me know if you have any questions.