Dear All Residents, Associates and Families of Valencia Terrace;
This letter is to inform you that we have an associate who has tested positive for Covid-19. The healthcare authorities were notified immediately. At this time, the origin of exposure is identified as a family member of this associate and the source is unrelated to our campus. This associate has self-isolated at home since tested and will not return to the community for a minimum of 14 days and until cleared from COVID-19. We have conducted a review and notified any individuals who may have had exposure with this associate. No residents have been identified as having exposure and we are testing associates who may have had exposure. Based on our current protocols, with associates wearing protective equipment (PPE) following CDC guidelines, we are confident of minimal exposure. In accordance with patient privacy laws, additional details about the patient and updates on their condition will be provided only by healthcare authorities. At this time we have no other known cases.
The protocols that we put into place earlier, remain critical. These include restricting visitors, monitoring each resident and associate for temperature and respiratory symptoms, delivering all meal service and activities, and increased disinfecting of all high-traffic/high-touch areas. Our associates wear masks at all times, as well as any residents leaving their apartment for an essential purpose.
For the safety of all residents, we will continue to require all residents to shelter in their apartments and have provided masks for residents as needed. The measures we maintain are aligned with requirements to manage an active COVID-19 case.
We are working with local and state health authorities, as well as following guidance from the Centers for Disease Control and Prevention (CDC). We are sending our thoughts and prayers to our associate and their family and will continue to provide regular updates on what we can do to protect our residents, associates and greater community to prevent the spread of the virus.
At Valencia Terrace, our top priority is and will always be the health and well-being of our residents and for all of our associates. We understand that you may have questions and concerns. I will continue to keep you informed with updated information as it becomes available. Thank you for your constant support and partnership as we navigate this together.