Dear Woodland Terrace Residents, Families, and Associates,
Over the past nearly ten months as we’ve introduced operational changes in response to the Covid-19 pandemic, we’ve worked hard to stay informed, to follow the science, and to ensure that we stay aligned with state, local, and federal guidance. All of our decisions continue to be influenced by a commitment to balance the safety of our residents and associates while balancing “quality of life” considerations.
We are excited by the arrival of vaccines to our community! Woodland Terrace is scheduled to have COVID vaccine clinics with our partner Walgreens in mid-January, February, and March. Our residents and associates are excited to be able to participate in these clinics. The vaccination gives us the best pathway to reducing the threat of COVID and a beginning point for a gradual return to normalcy.
Even with the excitement and promise of the vaccine, we continue to provide weekly industry leading COVID testing for our residents and associates. This testing is in excess of any state or federally “mandated” protocols. The frequent testing has allowed us to safely open our dining venues with reduced capacity, conduct more wellness activities, and better manage residents who leave our community (without the need for quarantine). We of course adjust our protocols and operations in the instances of positive cases. While mask wearing is still and other safety pillars continue to be vital parts of our “safe-at-home” protocols, we our excited how our frequent testing protocol has proven to be an amazing resource in allowing us quality of life adjustments that everyone has found most welcome!
To date we’ve spent well over $100,000 in Covid-related expenses to provide our teams with the protection they need. We have also incurred additional costs for extended sick time pay for some associates to ensure that we can keep everyone safe without financial impact to affected associates.
Thank you for all of your support throughout this experience. We will continue to stay informed and our promise to you is that we will continue to be fully transparent during the pandemic. In the instances that we have positive cases, we will provide separate and direct communication to all residents, families, and associates with vital information.
Please reach out if you have any additional questions about Woodland Terrace and our industry leading protocols or our upcoming vaccine clinics.
Matt Towler, Executive Director