Lisa O’Neal serves as General Counsel and oversees operations-related legal issues and enterprise risk management for Kisco and its managed communities. Kisco’s legal team collaborates with department leaders and community associates to manage risk and develop strategies to enhance the wellbeing and safety of Kisco’s residents and employees. Lisa joins Kisco with more than 20 years of combined in-house corporate and law firm experience. Over the course of her career,… Read More
Laura Martinez
Coming Soon
Jerry Church
Jerry Church supports the day-to-day operations of multiple lifestyle-focused Kisco communities, drawing on his extensive expertise in leadership and team development. Since joining the senior living industry, Jerry has been a driving force in enhancing resident satisfaction and streamlining operational efficiencies. Over his career, he has overseen numerous communities and led diverse teams, including Environmental Services and Resident Relations. Jerry began his journey with Kisco 18 years ago as a… Read More
Gene Smallwood
Gene Smallwood delivers comprehensive support to Kisco Senior Living’s Signature community portfolio, with a keen focus on enhancing high-end customer service and resident experience to meet the needs of today’s discerning senior living customers. Gene also plays a pivotal role in driving Signature community innovation and technology, fostering strategic partner relationships with industry-leading entities that align with Kisco’s values and Signature customer needs, and forward-thinking strategies aimed at maintaining Kisco’s… Read More
Susan Ward
Susan Ward develops and supports all sales training for Kisco communities. In this role she is responsible for supporting community teams in achieving new rent revenue targets. Ms. Ward has been with Kisco for 18 years and has recently received the President’s Award which is given to someone who exemplifies the Principles, Values and Beliefs of Kisco. Prior to Kisco, Ms. Ward was in the hospitality industry where she was… Read More
Carrie Gray
Carrie brings 20 years of senior living and sales expertise to her role as Vice President of Sales and Marketing at Balfour. She oversees brand management, occupancy growth, digital marketing, PR, reputation management, and community engagement. Leading the sales and marketing teams, Carrie ensures prospective residents and their families feel welcomed and supported by Balfour’s compassionate and dedicated staff. She also collaborates with communities to build partnerships that enhance market… Read More
Meaghan Garrett
Meaghan Garrett manages and supports sales, marketing, and growth efforts for community teams. She is responsible for hiring and retaining top sales talent across Kisco’s business portfolio. In addition to serving as team lead for the company’s business development program, Meaghan is the partner relationship contact for industry lead/referral agencies. In her role, Meaghan is responsible for the development and implementation of Kisco’s revenue growth strategies and accomplishes her work… Read More
Allison Pait
Allison Pait provides sales and marketing leadership and support for community teams at Kisco, where she is responsible for implementing revenue-driving strategies for target communities and the broader sales organization. She also guides Kisco’s business development initiative. Allison has been with Kisco since 2000, initially serving as a wellness director and executive director in community-based roles before transitioning to the home office sales and marketing team. She holds a Bachelor… Read More
Jason Rock
Jason Rock provides sales and marketing leadership and support for on-site staff, in addition to being responsible for implementing strategies that drive revenue for target communities and the broader sales organization. He has had the opportunity to learn from larger operators such as Summerville Senior Living, Emeritus, Assisted Living Concepts (Enlivant), and Century Park Associates through various roles in sales leadership. As a certified trainer of Professional Selling Skills®, Jason… Read More
Keith Petersen
Keith Petersen is responsible for the management of information technology and systems that support our communities. Information Services Team empowers Kisco associates to spend more time providing exemplary service to residents and less time using technology. The mission of the Information Services Team is to provide reliable, secure, user-friendly and easily accessible information resources and services that measure performance and support organizational effectiveness. Keith holds a Bachelor’s of Science degree… Read More









